Navigating the Ferry from Santorini to Crete: What to Expect with SeaJets

Getting to the ferry terminal in Santorini can be more challenging than expected. I am arranging my customers’ transfer to pick them up two hours before departure. The road to the ferry terminal is steep, narrow, and often backed up with traffic, particularly during the summer months. This delay is compounded by the fact that the terminal itself is disorganized, with very limited seating and shelter from the sun.

The terminal has a few shops and restaurants, but they don’t offer much in terms of comfort. Add the potential for ferry delays due to rough sea conditions, and you’ll want to keep a close eye on the ferry’s schedule, which can be tracked online.

Embarkation at the Santorini ferry terminal can feel chaotic. Lines are long, and it’s common for people to push ahead. If you have a lot of luggage or multiple bags, prepare to haul everything up a steep ramp to board the ferry. I saw many travelers struggling with this, particularly those who overpacked. If you have mobility issues or trouble with heavy luggage, this could be particularly challenging.

Once on board, your luggage will be left unattended in a designated area, untagged. You’ll need to remember where you left it, as you'll pick it up from the same spot when disembarking in Crete.

The ferry journey between Santorini and Crete takes just under two hours. The ferry's late afternoon departure means you'll arrive in Crete by evening. The ride itself is generally smooth and offers beautiful views of the Aegean Sea.

As far as seating options go, Silver Class is the standard economy, and while it’s comfortable for a short trip, it can get crowded. If you prefer a more relaxed environment, Club Class offers a quieter lounge with fewer passengers, more amenities, and better seats. For those seeking the ultimate in comfort, Platinum Class or what we’d call business class provides a highly private lounge with the best seats on board, perfect for those wanting a premium experience.

Once on board, you’ll have access to snacks, food, and drinks for purchase in all seating classes. While the options include basic snacks, sandwiches, and beverages, don’t expect a gourmet meal. Additionally, the ferry offers WiFi for a fee of €3, valid for up to three hours. The connection can be spotty at times due to the ferry's location out at sea, but it’s generally sufficient for light browsing or checking emails.

Upon arrival at Heraklion Port, you’ll need to retrieve your luggage from the storage area before disembarking. If you’ve arranged a transfer from the port, it’s wise to book ahead, as the port can be quite busy, particularly in the evening when multiple ferries arrive.